This book focuses on online petitioning and crowdfunding platforms to demonstrate the everyday impact that digital communications have had on contemporary citizen participation. In doing do, the book argues that crowdsourced participation has become normalised and institutionalised into the everyday repertoires of citizens and their organisations. Within the digitally-enabled shift in individual acts of participation, creating, signing and sharing online petitions and micro-donations have become a focal point because of the clear evolution from their offline and online counterparts.
To illustrate their arguments the authors use an original nationally representative survey on acts of political engagement, undertaken with Australian citizens. Additionally, through detailed interviews and analysis of their web presence they show how advocacy organisations use online petitions within their repertoire of strategic actions. Lastly, they analyse the kinds of policy issues that mobilise citizens on crowdsourcing platforms, based on a unique dataset of 17,000 petitions from the popular non-government platform, Change.org. They contrast these mass public concerns with the policy agenda of the government of the day to show there is a disjuncture and general lack of responsiveness to this form of citizen expression.