Rosemary Kennedy

Effective Strategies for Positive Outcomes. Case management is used across a diverse range of organisational settings, from child protection to aged care disability services acute and community health courts and correctional services employment services education and immigration programs. However, case management is not always successfully implemented, and practitioners often feel they are not given sufficient support. The Practice of Case Management draws on extensive practice research to identify the key characteristics of successful case management. The authors outline the challenges and complexities faced by