- The End Of Online Shopping

The End Of Online Shopping (eBook)

The Future Of New Retail In An Always Connected World

de Wijnand Jongen 

idioma: Inglês
Edição ou reimpressão: julho de 2018
Disponibilidade Imediata
Ebook para ADE

Retail is going through difficult times and is suffering the consequences of both the economic crisis and the digitization of society. Fundamentally, there is a bigger problem: stores cannot keep up with the changing behavior of customers who are connected 24/7, customers for whom there is no distinction between online and offline.

The End of Online Shopping: The Future of New Retail in an Always Connected World describes how the smart, the sharing, the circular, and the platform economy are shaping a new era of always connected retail. Retailers urgently need to innovate if they want to stay relevant in a world dominated by marketplaces and sharing platforms. The book contains inspiring examples from different industries — which include the usual suspects such as Amazon, Alibaba, and Google, but also local startups — and covers all aspects of the customer journey, from orientation and selection to delivery.

The End of Online Shopping provides an excellent overview of shopping trends and developments worldwide, and offers readers indispensable insights into the future of retail.

Sample Chapter(s)

  • Introduction
  • The Onlification of Society
  • Onlife Retail in Smart Economy
  • Consumers in the Sharing Economy
  • Sustainable Shopping in the Circular Economy
  • Winner Takes All in the Platform Economy
  • Power to the Onlife Consumer
  • Orientation: The N=1 Effect
  • Selection: New Paradigm of Choice
  • How to Pay: No-Click Buying in the Blockchain
  • Delivery: The Last-Mile Dilemma
  • Customer Care: Customer Service Becomes Customer Intimacy
  • New Business Models
  • Work and Study in Onlife Retail
  • The Rise of the Network Society
  • Thanks
  • Notes
  • Index

Readership: Students, researchers and professionals interested in e-commerce, online marketing, online shopping and retail.
Online Shopping;Retail;Ecommerce;Digitization0Key Features:
  • Unparalleled overview of worldwide retail and ecommerce developments
  • A great, plausible vision on the future of retail
  • Renowned author, international keynote speaker, founder of Ecommerce Europe, the European ecommerce association, and, the Dutch ecommerce association, initiator of the Global E-commerce Summit, an annual ecommerce event held in Barcelona

The End Of Online Shopping
The Future Of New Retail In An Always Connected World
de Wijnand Jongen 
ISBN: 9789813274563 Ano de edição ou reimpressão: Editor: WORLD SCIENTIFIC PUBLISHING COMPANY Idioma: Inglês Tipo de Produto: eBook Formato: ePUB i Classificação Temática: eBooks  >  eBooks em Inglês  >  Gestão  >  Comércio


The Growth Marketer'S Playbook
Jim Huffman LLC
Supercharged Selling
G&D Media

O ‘Checkout Expresso’ utiliza os seus dados habituais (morada e/ou forma de envio, meio de pagamento e dados de faturação) para que a sua compra seja muito mais rápida. Assim, não tem de os indicar de cada vez que fizer uma compra. Em qualquer altura, pode atualizar estes dados na sua ‘Área de Cliente’.

Para que lhe sobre mais tempo para as suas leituras.