A roadmap to successful Enterprise Resource Management implementation, this book covers the entire process, from software selection and integration through to return on investment. Best practice tool sets include unique results-proven methods such as Information Workmanship Standard IWS, which defines quality Conference Room Piloting, which assists in matching teams to objectives seamlessly Education, Training and Implementation Framework, which addresses preparing the operating production environment and Project Monitoring and Deployment, covering project and risk management. These tools insure smooth planning and